- Name
- Phone Number
- Email Address
- Delivery or enquiry details (if submitted via forms)
- Any information you provide through contact forms or enquiries
We may also collect certain other information, which may
- Browser type
- Device information
- IP address
- Pages visited and time spent on the site
- Cookie and tracking technology data
b.) Sensitive Personal Information
The Company generally collects only Information required for the purposes of your access and use of our Website. If additional information is required, you will be notified of this at the time of collection.
Please note that Sensitive Personal Data or Information under law includes passwords, financial information such as bank account or credit card or debit card or other payment instrument details, physical, physiological and mental health condition, sexual orientation, medical records and history and biometric information. Such information i.e., Sensitive Personal Data or Information may be collected by the Company, with your express consent at the time of collection.
To the extent that the law may permit collection or handling of such Sensitive Personal Data or Information (SPDI), you hereby provide your express consent to the collection or processing of such Sensitive Personal Data or Information for the purposes outlined in this Policy.
2. How We Use Your Information
We use the collected information to:
- Respond to enquiries or requests
- Improve our website and services
- Communicate updates, offers, or information (only if you have opted in)
- Maintain website security and performance
- Comply with legal obligations
- Analytics and website improvement
- Enhance user experience
- Understand website traffic and usage patterns
3. Consent
To the extent that the law may require us to obtain your express consent for the collection and use of your Sensitive Personal Data or Information, either in writing or electronically, when such information is collected, we may do so through a Consent Form.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies, which may collect Information in order to process data for the following purposes:
- Enhance user experience, including for saving your website access and use preferences, for saving website and user information etc.
- Understand website traffic and usage patterns
You can choose to disable cookies through your browser settings. Disabling cookies may affect certain website features.
4. Third-Party Services
In some instances, we may share your Information with third-party service providers, including website analytics providers, hosting providers, and other service partners, as well as with regulatory or governmental authorities, where required under applicable law. Any disclosure or transfer of Sensitive Personal Data or Information shall be made in accordance with applicable laws, including: (a) with your consent, unless such disclosure is necessary for compliance with a legal obligation or for the performance of a lawful contract; and (b) ensuring that the recipient maintains the same level of data protection as is adhered to by us.
5. Retention
We retain your Information for a specified duration to fulfil our agreed processing objectives and activities. We may also retain such information post expiry of such purposes, in compliance with retention requirements under applicable laws.
6. Data Security
We implement reasonable security practices and procedures in accordance with applicable laws to protect your Information from unauthorised access, loss, misuse, alteration, or destruction, including appropriate technical and organisational safeguards, aligned with generally accepted industry standards, including or such other standards as may be prescribed under applicable law. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. In case of any breach, we undertake to cooperate with all necessary authorities as required by law, as well as you, in a transparent manner.
7. Links to External Websites
Our Website may contain links to third-party websites (e.g., food delivery platforms, social media). Such websites/applications are governed by their respective privacy policies, which are out of our control. Once you leave our Website, use of any Information you provide is governed by the privacy policy of the operator of the website/application you are visiting. That policy may differ from that of the Website. If you can't find the Privacy Policy of any of such websites/applications via a link from the Website's homepage, you should contact the relevant website/application directly for more information. We are not responsible for the privacy practices or the content of such third-party websites.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we are made aware that we have collected the Information of a person below the age of 18 (eighteen) years, we will take steps to delete such Information within a reasonable time frame. If a parent or guardian becomes aware that his or her child has provided his/her Information on the Website without their consent, he or she shall contact us for the deletion of such Information. In the event, in contravention of this Privacy Policy, a person below the age of 18 (eighteen) uses the Website, we shall not be held liable or responsible for any damage or injury suffered by such person.
9. Your Rights
The Company strives hard to keep its records updated and accurate with your latest Information. You shall be responsible for ensuring that the Information or data you provide from time to time is and shall be correct, current and updated, and you have all the rights, permissions and consents to provide such Information or data. In furtherance of the aforementioned, you have the right to:
- Request access to the Information we hold about you
- Request correction or erasure of your Information
- Withdraw consent for processing of your Information at any time, where we process your Information with consent
You may note that at any instance, any submission of Information by you to us shall be assumed to be accurate, and the Company shall not be held responsible for any consequences arising due to the inaccuracy of such Information. Further, erasure of certain Information or withdrawal of consent may lead to cancellation of your access to the Website, the products, certain features and services of the Website. In any circumstance where your request for erasure is granted, you shall bear all consequences arising out of such erasure.
Additionally, we may not be able to process your request for correction, updation or erasure, in case the same is not verifiable or is required to be retained due to applicable law, law enforcement requests or under any judicial proceedings or risks the privacy of other users.
To exercise these rights, please contact our Grievance Officer using the details below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact our Grievance Officer at:
Name: Mr.Ravi Kiran - Vice President - Digital Business
Address: No: 143, 143-B, B1,B2,B3, Krishnarayapuram Village, Nava India Road, Peelamedu, Coimbatore - 641004
Email: care@anandhaas.com
Phone: 9940222040
